Loyalty in Retail

The global pandemic has set a tightroped stage for brands to carefully navigate. From brands needing to dial in their digital presence from homepage all the way to check out and returns to how they’re proving to make a difference, and what can make or break loyal customers’ bonds right now is under a spotlight.

Sarah Miller

Have more pie, and eat it too.

Increased profits are often about looking carefully at your customer’s journey, not just where you want them to arrive. Analyzing your most valuable customer’s path holds both insights to building the right marketing plans as well as a variety of cross-sell opportunities.

Sarah Miller